FAQ’s -Frequently Asked Questions

If you are inside shopping at our hardware store, you will probably hear the phone ring ☎️. We field lots of questions each and every day of the week. Here’s a list of the top 5 most popular questions that we address on the phone and in personal conversations with our customers

1. What time do you close today ???

AND along the same lines…

Are y’all still closing early on Wednesday afternoons? NO! We have regular store hours on Wednesday and have had normal store hours on Wednesday afternoon for about 7 years now.

Old newspaper research… came across this ad that may help explain why businesses closed early on Wednesday in our small town so many years ago.

2. Can I park in the back parking lot and come in the back door? 🚪Yes! Absolutely! The lot is public parking and parking is also available on 10th Street in front of our store.

The back door is used by our staff as an entrance and many of our regular customers. You don’t have to use the front entrance on 10th Street if you’re having a hard time finding a parking spot.

3. Is it possible for you to order this item for me???💻 Yes! I’ll be glad to check our current inventory and get a price on that item for you.

We have added several new inventory items over the last few years BUT if you can’t find it quickly, ask us if we can order it for you.

4. Can you make me a key?🔑 If you have an existing key, then we probably can… no key, call Bill, the locksmith next door.

This item is a best seller! Hiding a key 🔑 so you don’t lose your new key!

5. How’s business going? 🛍️We need your support each and every day. We appreciate your loyalty and making purchases inside our small business so that we can continue to add new products, staff and grow our economic community in Wilkes. We want to be here for YOU years down the road. When you shop local, your money stays in our community. Please support all small businesses( retail, restaurants, and service providers) in our two towns. They need your continued support always! Local supports local!!!

Thank you for your support as we approach year 8 in the hardware business!

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