Wilkes County Hardware had locally based products before we purchased the store. One of those legendary local products had to be the famous “Holly Farms BBQ sauce”. We keep it year round and it “flies off the shelf” 🐔🐔🐔for local Chicken-Q’s or backyard BBQ’s.
Richard & I wanted to grow our local product offerings, and we put it in as a business goal to work on. Someone recently came into our store and assumed that we had picked up local based products because another business in town had closed their doors. I was shocked at that statement. My response was quick, “we have always hosted local artisans here, this is not a new thing for us.”
We have expanded our locally based products significantly in the last few years. I have more time to develop this part of our business model now in my retirement. Richard & I each hold different roles as business owners. We have taken and spilt various roles as business owners. New product development & merchandising, marketing are just a few of my roles.
I hope y’all will enjoy a glimpse inside our locally sourced products, all located in your hometown hardware store. Here’s a closer look at our made in NC items & locally sourced products.
Memorial Day is fast approaching, for many people, this holiday weekend is the unofficial beginning of summer. It is also for us, one of the busiest times of the year.
Pool season has already been underway for us… lots of prep before the pools can open safely. Many people may not be aware, but we do the day to maintenance on two local pools.
The extra effort, hours, and labor usually comes after we close our doors each day or before we open in early morning, so that these pools can be accessible to guests when they need them. Days are often long during pool season.
Richard was very thankful to have Gerald’s experience & expertise in the pool business when we purchased the hardware store 6 summers ago. Gerald was very gracious and stayed with Richard that first summer to help him through that first big pool season. We are extremely thankful for Gerald and all of his knowledge, & kindness that he continues to share with us each visit in our hometown hardware store.
Local Pool owners are returning to Wilkes County Hardware in order to begin the process of opening up their pools, gathering pool chemicals, & having pool water tested…(The trail of unusual water bottles samples has started… from jelly jars to empty water bottles. Each water bottle sample is unique to each pool customer.) Some folks are doing great with pool maintenance and are just stocking up on pool supplies.
One significant change this year is the absence of chlorine tablets due to ongoing shortages. We have “plunged right into the waters” answering phone calls, & taking questions regarding chlorine tablets.
At this point, we are currently out of stock in chlorine tablets. We have plenty of granular chlorine available for purchase in 25 pound tubs and 100 pounds. We are hopeful that the shortage will not continue.
One notable conversation point that has been noticed, is that some customers are unsure about how to use granular chlorine.
Granular chlorine works in a very similar manner as one would shock the pool water & usage of granular is the same as “shocking” the pool.
In order to use granular chlorine effectively, take a clean 5 gallon bucket add some pool water then add granular chlorine. You never want to add water after the granular chlorine, it could create a volatile reaction!!!! Always begin with water. Stir mixture … 15-30 seconds … with a suitable “stick” (wooden paddle, handle, pvc pipe). Pour about half mixture into pool and add in more pool water into bucket and stir again. Pour remaining granular chlorine solution into pool.
As always, we are available to answer any questions you may have in regards to your pool. Richard spends on average 10-15 minutes with each pool water test he completes, answering & doing a quick analysis for each customer… at no charge to the customer.
We hope that each customer will leave empowered with knowledge of how to “dive” into pool water chemistry and have fun splashing safely all summer long.
“I dusted once and it came back… I’m not falling for that again😂.” Anyone else heard of this cute little quote??? Have you ever been there yourself???
Dusting your home can be one of those thankless tasks that you are doing often. If you have the right tools from your Wilkes County Hardware team it can be an easier chore to accomplish. So before I get too busy with my blog post, don’t forget we have some great cleaning products for your home. Come see us soon!!! We always enjoy your visits!!!
Back to blog post reality… the running joke at Wilkes County Hardware… we have the best dust ever!!! We all affectionately refer to it as “100 Year Old Dust”. That’s right… we have the good stuff, century old dust 😂. What is even more amazing… it never seems to disappear😳.
Our building dates back into the early 1900’s. A good guesstimate would be our building could be 116 years old.
Those of y’all that have been loyal readers of my blog may also recall the blog post about “Old School Air Conditioning”… in other words, we open the doors and let the air circulate through, all the pollen, dust, & dirt naturally flows inside. Creating more dust you know…
The broom is busy usually during the slower times to help sweep up some of the 100 Year Old Dust as time allows AND we try to regularly clean the racks as often as we can. But, the century old dust floats down from the upstairs level and often settles onto surfaces… it is a constant battle.
A great point of nostalgia inside our store would have to be our freight elevator… folks love it. Yes, it still works and we use it often. The elevator does a create that large gaping hole inside our building, allowing the 100 year old dust to freely flow from second floor to our main floor.
Lastly, one of the unique features of our hardware store is the wood stove. During the cold weather season, the stove creates its own “dusty” problems, but it is our main source of heat and folks love it too.
Life inside an old school hardware store as you might recall in your own personal experience…seeing a bit of dust or even a “packed hardware inventory” in which only the owner knows where everything is located. So an old school hardware store can be full of nostalgia for many of us… right??? A trip back down memory lane of times past, & times we enjoyed. Nostalgia to me could be best defined as memories of holding onto the things you love, the things you are, and the things you never wish to lose.
Here’s a good old school hardware store bit of nostalgia from my childhood. I can remember the days of going into nearby hardware store in Roaring River with my dad just wondering how on earth could they find anything in there!!! Every surface was covered with hardware products, and I remember seeing the old, dusty floors. It was always an adventure going inside there in my mind as a kid.
So it got me to thinking a little bit…. Folks might be seeking some old school hardware store nostalgia when they arrive at Wilkes County Hardware. I think they are pleased to see that these type of stores still exist in 2021.
We are extremely thankful & grateful for the opportunity to help those in our community by offering several hardware services unique to our business, and maybe not offered anywhere else in town.
I’ll be content keeping track of our 100 Year Old Dust everyday because you can’t find another hardware store like ours anywhere else in town… the old school hardware store, complete with 100 Year Old Dust, and so much more 😊.
Are you familiar with the term Lingo???? Lingo could be defined as special terms or vocabulary of a particular group, or field. Or simply Jargon.
How strong are your lingo language skills???? Are you proficient in many lingo languages???
Do you speak or have the capability to decipher social media lingo??? IG, DM, Messenger, blog, insights, algorithm, stories, FB Marketplace, Tik Tok… shall I go on???
Every profession has lingo or vocabulary that only those who work there become proficient in the lingo, case in point, IEP, PDP, 504, EC, AIG, Canvas, weebly, wiki… shall I continue???
The teacher vocabulary was rich in lingo terms. Richard’s eyes used to roll back in his head when teacher talk began with another teaching professional, preferring a quick exit out of the conversation and he would just leave us to talk.
I’m sure that as you are reading this your mind is reviewing all the lingo terms you use in your profession. 🧐🧐🧐🧐
Hardware store work is no exception, hardware terminology/lingo seems to be as vast as our Midwest Fastener aisles… no kidding!!! 😂😂😂😂
The terminology is immense and no specific area of the hardware store seems to be immune to the lingo… fasteners… grade 8, metric, carriage bolts, wood screws, finish nails,toggle bolts, washers, taps, nuts, & hex bolts. I must say the terminology seems to never end in this section…
Plumbing- pvc, cpvc, pex, faucet stems, flange bolts, flapper… don’t even get me started on pipe threading terms… 🙄
Lawn and Garden: Diatomaceous Earth, pre- emergents, male & female garden hose adapters, spade,D-handle shovels…
Needless to say, each area of our store is strong in hardware lingo language and it has been an amazing journey to learn this new hardware store language.
In order to communicate effectively with our customers, you must be able to fully interpret what their hardware store needs are when they are shopping inside your store.
Sometimes hardware lingo terms are used to fully describe the need. But not always is it clear what they are seeking, it might be an exploration mission to piece together a puzzle in order to find a solution. Regardless, our task is to use the language we are given and find a solution to the current problem at hand.
Interpret the lingo and find solutions… communication is key. If communication is not clear, or confusing then it is much harder to have a relationship with the customer.
Ultimately, that is why we are here doing business… to serve our community with our hardware store knowledge and skills. Our talents do not lie all in the same area, Richard, myself & Wayne’s skill base are all different.
We try to pair our customers each time they enter our doors with the right staff person that “fits” the current hardware store need.
Building relationships is a huge part of what we do each and everyday. Working to build that strong foundation of returning customers who can trust our knowledge (hardware lingo language included) and giving assistance in finding what they need.
Iconic pieces… what else can we say about Keegan’s woodworking???? Join us today in our spotlight story about how Wilkes County Hardware teamed up with Keegan…. if you missed the other blog posts in this series then make sure you check them out as well. 🪵🪵🪵🪵🪵🪵🪵🪵🪵🪵🪵
This story begins with a house… a young & newly married couple purchasing a home, just up the street from our hardware store. They often came into our store to make purchases as they were working on the new home DIY project list.
I knew Melanie from work, as a fabulous band teacher. We taught at the same school for a period of time. Conversation & laughter was always easy with these two people. They tackled many home projects. Over time the projects were completed, & they settled into their new home.
Then, Keegan decided to explore woodworking as a hobby in 2018. Keegan brought us a few samples of his workmanship. They were impressive.
As Richard and Keegan talked one evening, he asked us if we would be interested in possibly adding a few of his pieces inside our store. Our answer was a quick YES!!! Handcrafted with Keegan has not slowed down since.
Keegan has been steadily adding new handmade items to his business. Keegan is always experimenting with new designs, new handmade product offerings. He is an amazing craftsman & a true friend. I’m always amazed at the talent & hard work that he continues to bring to his business.
Keegan has a diverse skill set, and talented in many different areas. Not only is Keegan a DIYer, accomplished musician, cook, woodworker, well… the list is long😌. I believe the term, “Renaissance Man” would apply.
Thank you Keegan for always making us smile. We truly appreciate your support and come support Keegan by purchasing his products at Wilkes County Hardware. 🪵🪵🪵🪵🪵🪵🪵🪵🪵🪵🪵
FYI: Make sure you check out the photos today. The first pic is from a Keegan bowl that he made last year from a piece of wood we found upstairs in our building. It is a special treasure for sure💕, they all are!!!