Eight and half years ago, we just started. Richard and I launched ourselves into hardware store ownership… Beginning our journey into “The Hardware Life”. This new venture into business ownership was exciting, challenging, scary, and ultimately life altering. All of these different emotions could be filled up in a 5 gallon bucket. Dip your toes into the water, “sink or swim” as they say.

Richard was excited about beginning a new career path, exploring the opportunities to learn more about the inner workings of the hardware industry. He had always been around it, as he worked for a paint manufacturer for over 20 years. Richard pushed hard for the first few years without me at Wilkes County Hardware. It soon became apparent, that we needed to grow our business or move on. So, we decided to grow together. I launched into early retirement, leaving my 26 years in education behind. Our skill sets are different…utilizing them to bring the best hardware store experience possible our customers.

Working together, Richard and I have slowly made changes inside our historic hardware store walls, such as resetting our shelves and changing the flow of customer traffic. Other avenues we have explored included adding new hardware products into our existing lineup. But probably the most distinctive aspect that we are becoming known for is finding and curating locally sourced goods. All of these changes have created an unique shopping experience for all who visit our hardware store in Downtown North Wilkesboro.

For those of you who may not know, our building dates back to 1904!! The timbers tell our story, just look up as you enter through our front door. We are doing our best to honor our building history by keeping it as authentic as we possibly can.

What motivates us to keep moving forward… especially during “roller coaster” times????? In other words, WHY DO WE DO WHAT WE DO at Wilkes County Hardware???
The answer is simply YOU!!! Our customers are our driving force. We have been so blessed to have formed many new friendships and made lasting connections with our customers, helping them meet their needs each and every day.

Those personal connections are also applicable to our staff. Our staff at Wilkes County Hardware has been an amazing part of our story. We have been able to hire staff with hardware expertise, or offer on the job training as in my case…. AND I have been able to reconnect with former students, watching them learn and grow as employees. Leaving us, as they head off to college, or work, taking away with them valuable insights and knowledge that they will take into adulthood. That’s success in my book.

Our business story is simple. We thrive on interaction with our customers and our greater community. Without that, we would not exist. We have heard too many stories about how old, vintage, authentic hardware stores are just not around anymore, and we are thankful that our community still supports our local hardware store.

Lastly, I know we both think and spend differently based on our learned business experiences…. As a result, we have decided that supporting locally owned businesses in our community is important to our community success. We eat at locally owned restaurants, and make purchases from local businesses. After all, the community supports our business and we will reciprocate helping to grow our local economy.