Tag Archives: keys

Myth Busters: Test Your Knowledge… MYTH v. FACT… Dispelling MYTHS about Common Key Problems

February 13, 2025 hardwarelifewife Leave a comment

The constant hum of the key machine, regular background noise inside Wilkes County Hardware

When I taught middle school students, Discovery Channel had a television series called Myth Busters. Using the Middle School science curriculum, I could easily fit in a few of these segments from Myth Busters and students absolutely loved them!

A recent trip to grocery store… golf balls everywhere in the parking lot… how random??? Or was it???Hmmm 🤔

Learning from this series was relatively easy and definitely related to something that students could make connections to, using real life experiences and experiments shared in that series. That memory got me to thinking about doing some serious Myth Busting in our own business life. Why not share the same type of experience with you on social media about a subject that is in need of myth busters???

What ONE 🔑 “key” topic immediately came to my mind??? KEYS of Course !!! Wilkes County Hardware answers lots of questions daily concerning KEYS.

Why all the confusion and questions about Keys and where to go??? This is probably due in part because one of the former owners of the hardware store used to own BOTH (Lock Service and the hardware store) . Life in a small town, things never change… right??? But, we all know, that everything changes! The old assumptions remain, people still believe that things are the same… but time and ownership of both businesses changes things. What remains between the two existing businesses that is a constant ??? The sharing of information and consistent referrals across the board. If we can’t help a key customer at the hardware store, we refer them to the Locksmith next door.

Hopefully, we can together BUST down the mystery and myths that exist around making keys. We will examine when you should use the services of the local locksmith, with a business location next door to our hardware store.

Welcome to Wilkes County Hardware! Keys are duplicated individually, uniquely crafted by our staff members, designed to work every single time! Guaranteed!

MYTH 1: Wilkes County Hardware can unlock my car door for me, if I have locked my keys in my car.

Fact: Sorry, you will have to call the Locksmith for this one! Bill’s Lock Service is next door to us. Wilkes County Hardware and the Locksmith shop have been separate businesses for 20 years now!

MYTH 2: My existing house key is broken. It can’t be fixed! 😬Ugh!

Fact: Bring in the pieces, sometimes Wilkes County Hardware can “piece” the key back together carefully and make a new one!

MYTH 3: Wilkes County Hardware can only duplicate a few different type of keys.

Fact: Wilkes County Hardware has hundreds of different key blanks! We cut house keys, vehicle keys, boat keys, RV keys, 4 Wheeler keys, etc. The “box stores” in our area are very limited in what they can do as far as key cutting and they regularly send customers to us each week!

Personalized service, and the ability to duplicate a vast number of key blanks is absolutely a game changer, KEYS, at Wilkes County Hardware.

MYTH 4: The Locksmith is located inside Wilkes County Hardware…. I need to talk to the locksmith, is he in here??? Where is he??? When will he be back in office??

We get these questions (via phone and in person) at least once a day… for the last nine years, y’all it’s a lot, just saying…😬

Fact: Bill’s Lock Service is highly mobile. He goes out to help customers and meet their needs, unlocking vehicles, rekeying, etc. We have no idea where he is on a daily basis or when he will be back because he is a different existing business owner. Please contact him directly if you need his services.

MYTH 5: All rekeying of door locks has to be done at the Lock Service Shop, not the hardware store.

Fact: Wilkes County Hardware rekeys locks. Bring your existing lock to us, we can rekey it for you. If you need locks rekeyed on site, then please use the lock service.

Rekeying often takes a bit of time. Customers can drop off locks and return later in day.

MYTH 6: I only have one key to my vehicle. If you make me another key, it will start the car.

Fact: Not always will this be true! If your original key is a computer chip key, and you decide to only purchase a replacement key to unlock the door, it will NOT work in the ignition. The computer chip inside that key sends a signal to your vehicle to activate your ignition. We urge our customers to decide what’s best for your budget, and Wilkes County Hardware can help you with your key needs. It’s never a good scenario to have only one key.

This machine lets our key cutting staff know if a key is a chip key, if it not marked on the key itself.

MYTH 7: My Key fob died and I have to make an appointment at the car dealership to get it fixed.

Fact: Wilkes County Hardware has many types of key fob battery replacements that are readily available for purchase. We can easily replace your battery for you and you can get back to driving in most cases and save you the time and money.

Many times the battery just needs replacing inside your key fob, our staff replaces these for our customers often. We keep the batteries in ready shelf stock.

MYTH 8: I’ve lost my Tool box, house key, file cabinet, or safe key. I’m sure you can make me a new one right?

Fact: You will need to check with the Bill’s Lock Service. He has the capacity to possibly help you. Wilkes County Hardware duplicates existing keys. Think of it this way, when I say duplicate, and I’ll use this analogy… it’s like putting a copy into the printer and a new copy comes out, exactly like the original. You have to have a copy to begin with in order to get a new copy. That’s what we do with keys at Wilkes County Hardware. Whereas, the Locksmith is more specialized, and he can create new keys without a copy, using existing locksmith technology to make a key.

MYTH 9: I thought you guys had stopped making keys!

Fact: Absolutely untrue!!! Wilkes County Hardware has been a destination for KEYS for many years. We duplicate keys all day long and have expanded our key selection in the last ten years! We make each key individually. Wilkes County Hardware also has the ability to offer the following key services: rekey a new door lock to match your current key, Keyed padlocks, and chip keys for several vehicle types. We will be exploring adding additional machines/key blanks in the upcoming future, so stay posted for more details.

The KEY desk is usually humming with activity. We are blessed with a staff that can work seamlessly side by side making keys successfully for our customers.

MYTH 10: I can call the hardware store to ask about a specific vehicle key to see if it can be made there.

Fact: It’s definitely better to see the key you need in person/in the store rather than discussing it over the phone, due to vast number of key blanks that we have. Every key is slightly different. Often, we have customers who believe they have a vehicle key that isn’t a chip key and then after a quick analysis by our key staff, the key, they soon realize, it is a chip key 😬.

Those are our top 10 Myths that Wilkes County Hardware encounters on a daily basis. I hope that this information has been helpful and useful to our customers concerning common key questions. Always, if in doubt, please stop by and we will be glad to answer any questions or concerns you might have about keys.

Sharing a few more thoughts about keys and why our customers keep coming back to us at Wilkes County Hardware with each key…

1. When we duplicate KEYS at Wilkes County Hardware, we have always urged customers to check keys before leaving store (if making a vehicle key) and always bring any key back in if the keys need to be tweaked, no charge!

2. Normally, the key desk has minimal returns. But, all KEYS are not created equal! The quality of the original key is definitely a factor in the making of the new duplicate key, and some keys are harder to cut accurately, especially if it is worn out.

3. If you have a KEY, we will do our best to help you get a duplicate made. 99 percent of time we can probably do it in house, but sometimes we refer people to the Locksmith for a more specialized key.

4. NO KEY… well that is a locksmith job and we will definitely refer y’all to Bill’s Lock Service. Hope that we have busted the MYTHs around 🔑 keys!

Getting back to where I began my opening story I always had my students do a brief summary of the myth that was busted in that Myth Buster video series and tell me what was actually the truth/facts after the fun of the video viewing was concluded. We could expand on these findings and bring it into our science discussions later on, connecting back to what we learned.

So in my final report to you today concerning the actual Facts, not the myths about making keys at Wilkes County Hardware: Key Duplication has been a integral part of our work inside the hardware store for many years. If you have an existing key, we can probably make it for you. No key, please call the locksmith. No more MYSTERY and MYTHS around 🔑 keys! Expert status! Bravo!!!! 👏🏻

How did you score on that MYTH v. Fact checklist today initially before reading the answers??? Just curious 🧐???

Thanks for shopping local with us at Wilkes County Hardware for your key purchases and much more!

blogging, community, customer service, entrepreneurship, hardware store, Hardware Store Hours, Hardware Store Life, keys, Life In Wilkes, nuts and bolts, old hardware stores, old school hardware store, service oriented hardware store, Shop Local, southern living

Service Oriented Hardware Store

October 16, 2024 hardwarelifewife Leave a comment

Most folks know to stop by Wilkes County Hardware for a key that works… but did y’all know that we do all of the following things each and every single day as services???

Hundreds of key blanks available for duplication!!!!

Key duplication- need an extra key or lost the extra key to your car. Bring your original key 🔑 into Wilkes County Hardware and get a new one made.

Chip keys are also available and coming soon, Sidewinder keys!!!

2. Rekey door locks- sometimes for safety reasons you need your door lock rekeyed or would like to have your NEWLY purchased door lock keyed to your current key. We rekey in the store with locks in hand. You must call the locksmith for on site services with rekeying door locks. Ask for assistance inside Wilkes County Hardware for this service in store and pricing information.

Deadbolts and door locks can be keyed to the same 🔑 key

3. Padlocks keyed the same- want to use the same key 🔑 for multiple padlocks??? We have options for you to key padlock to your key.

4. Pool Water Testing- Summer splashing fun requires a bit of maintenance… bring a sample of your pool water to Richard for a quick test (for free) to see what needs to be addressed, chemicals added, etc.

5. Chain ⛓️‍💥 Cutting- chain cut to exact length, by the foot. Please note: once the chain is cut and purchased it is not returnable!

6. Pipe threading- Galvanized and black pipe cut to size. Threading is also available if needed.

Wilkes County Hardware has a good selection of Galvanized and Black Iron pipe that are available for cutting and threading. Fittings also available in store.

7. Window screen repair – old screen doors or window screens looking a little bit worn out? Bring them by for a quick update.

8. Roll pipe cut to length – this stuff is a bulky beast to cut and many other hardware stores now will NOT cut it to length. Instead, you are forced to buy the huge roll 😳. But at Wilkes County Hardware, we cut it by the foot for our customers. Thanks for supporting local!

9. Glass cutting- Glass cut up to 36 inches long, bring exact dimensions. Glass expert on staff, thankful to have Tim Billings experience and expertise!

10. Tool Handle Replacement- old wooden handle all busted up? Stop by to pick up a replacement tool handle or leave it with us and we will do the work.

This oldie goldie tool is used during tool handle repair… shaving off the excess

11. Kerosene heater repair- Wick replacement available with many popular styles in stock.

12. Knife and scissors sharpening- if those knives seemed to be a little bit dull, drop them off and we can give them a sharpen for you. Scissors need a bit of TLC??? Fabric scissors require more time and effort to sharpen- bring a piece of small fabric with you so we can test them as we work on them to make sure they are perfectly sharpened.

13. Free Assembly- Purchase a large item from Wilkes County Hardware like a Traeger grill, wheelbarrow, etc and we will assemble it for you prior to pick up.

14. Special Orders- We order new or needed products for our customers every week! Sometimes you find the hardware store product in stock but you might need a larger quantity, ask us to order it for you!

Gallons are common in store but we have the capacity to order 5 gallon bucket for a much larger job!

15. Carry Out- We carry out packages, or bulky large items to the vehicle for our customers all the time!

Pool chemicals, large bags of bird seed, and potting soils tend to be bulky and heavy and carry out is standard in store.

Someone shared this thought with us not long ago, it is definitely worth sharing… “We all make choices as a consumer, so choose to support your favorite small businesses so that they can continue be open. If we choose not to support small businesses they cannot thrive and survive. “

Thank you for supporting local businesses in our community!

customer service, entrepreneurship, hardware store, Hardware Store Life, nuts and bolts, old hardware stores, plumbing, Shop Local, southern living, wood stove, work, Works in Progress

ABC’s of Wilkes County Hardware…

September 13, 2023 hardwarelifewife 2 Comments

When people walk into our hardware store, they often say y’all have just a little bit of everything here don’t you!!! As we have entered into year number 8 of business, we have slowly expanded and refined our offerings to our customers. Here’s a sampling of our product offerings via ABC’s of Wilkes County Hardware.

***Top down view overlooking the back corner of Wilkes County Hardware***

Let’s begin by diving into the Amazing finds from All Around the Hardware Store! Sometimes our building might be considered an “Antique” due to its advanced age…1905 is A long time AGO!

A- Almanac, acetone, axe, American Flags, animal repellents

B- bird feeder & seed, BBQ sauce, brooms, bi-fold door hardware, bungee cords, batteries, black iron fittings and pipe cut to size, bolts

C- Customers! We can’t do this without you!!! Thank you for shopping with local with us! It’s soooo easy to forget about local businesses when you’re busy running errands or just headed to that “box store” for something on your to do list. Keep the CASH in our community!

***Thanks for shopping local and keeping the CASH in our community!***

C- Caulk, candy, command strips, canning supplies, cleaning products, compression fittings, chain cut to size

***Clorox wipes and much more can be found in our cleaning area***

D- Drill bits, DampRid, Denatured Alcohol, driveway and asphalt coating/pothole patch, door locks

E- electrical supplies, eye hooks, Ecos soaps, extension cords

F- Freight Elevator .. we have an Oldie Goldie, I bet you might find this as you wander through the hardware store.

***The old freight elevator… We don’t use it much anymore but it’s still works***

F- fastener aisle, flower seeds, fly strips, fly swatters, flashlights, fuses(replacements), flower pots

***Sometimes all you need it just one bolt or fastener… that’s ok with us, no need to buy a whole box. This area of our store is often full of customers all day long.***

G- Gardening tools, garden seeds, grass seed, gloves, glues, grilling accessories, Greased Lightning, gas cans, galvanized fittings and pipe cut to size, window glass cut to size

***Lawn and Garden area has been moved towards the front of the hardware store. We are excited to offer new products in this busy area for our customers.***

H- hammers, hooks, hinges, hand tools, hose barb, Howard wood cleaning products, honey(it’s local y’all!)

***Only local honey sold at Wilkes County Hardware!!***

I-I didn’t know you had this! I should have come here first… we have heard this a few times over the last 8 years when folks find what they need and more as they shop.

I- Iron Out, ice melt

J- Juxtaposition of old school hardware store with excellent customer service found in 2023 versus “the box store experience”in 2023, no self service checkout here.

J-Japanese beetle traps, joint compound

K-keys duplicated with ease, knives, kerosene heaters & replacement wicks

***Wayne has been a fixture inside Wilkes County Hardware for over 20 years. He just celebrated his 85th birthday!!! I bet Wayne has made a key or two for you.***

L- Ladder wall, this wall showcases some of our amazing local artisans work.

***Our local artisans are prominently featured along the back ladder wall.***

L- lag screws, locks, light bulbs, laundry detergent, Lodge Cast Iron, Lava soap, Linseed oil, Lexel caulk, liquid chlorine

M- Mural.. have y’all noticed the new mural on the front side of the building? Why the chicken??? Our building was a poultry processing plant in its early years.

A more detailed account is linked here for you from an earlier blog post. https://hardwarelifewife.com/2022/11/21/mr-ee-eller-chickens-and-turkeys-nothing-but-clucking-gobbling-and-plucking-out-the-truth/

M- Meyers Clean Day, Magnets, mineral spirits, mops, Milwaukee, metric bolts

N-nails … we don’t sell these by the pound anymore but we have small size packs available for purchase as well as larger sizes, National Hardware what an amazing selection of all things related to home hardware and more!

O- Order it for me please! Yes, we special order items for our customers each and every week

O- O-rings of all shapes and sizes!

P- Pool supplies, paper towels, PVC fittings, PB Blaster, Pex fittings, plungers, plumbing supplies galore! PVC pipe, padlocks, potting soils, polyurethane and and plethora of so much more!

***Our plumbing section has been recently updated***

Q- Quite a step back into time.. our building dates back to 1905, they don’t build them like this anymore. You can quickly find what you need and save TIME by not driving to a box store fighting the traffic or the crowd… and if you need our help we are here to answer any questions you may have about your project.

Q- Quick knife/scissors sharpening done in a matter of a few minutes, Quartz piston clock… locally made

R- Repairs made to lamps, kerosene heaters, re-screening windows, and tool handle replacement

***Fall and winter season is a busy time for Kerosene heater repairs***

R- Ready Seal, rodent control products, Rid-X , rope cut to size or just buy it by the package.

Rocking chair… we brought this chair from our house once we bought the hardware store. I rocked my son as a baby in this rocking chair. It was a sweet reminder of home. Harry loved this chair as well.

S-Staff… we are blessed with an amazing team!

Richard & Coby … these two can fix just about anything!

Lisa .. we can’t live without her! She is a gem

Lastly, Carter Call … I don’t seem to have a good photo of him but he has been a star pool guy all summer long! Look for him at the hardware store in the afternoons and Saturdays to come!

S-snow shovels and sleds, locally made soaps, suet, screws ( sheet metal, lag, stainless, self tapping, wood, deck), spray paint, Shark Bite, sandpaper, stove pipe, screwdrivers and much more!

T- Take a few minutes to wander from the front of the store to the back of the store.. you never know what you might find!

T- Traeger Grills & pellets, tape, tape measures, toilet repair, toilet paper, Tarn-x, TSP, tarps

***We keep a variety of pellets in stock for our established Traeger customers.***

U- U-bolts and unique gifts from locally sourced artisans

V- Don’t be vexed by our selection of furnace filters, we have so many different sizes in stock!

V- Vulcan 55 gallon drum liners for your trash can

W- Wood stove… warm by the fire on those cold days

***It won’t be long until this stove will be back in action again!***

W- wheelbarrow, WD-40, window glazing, water hoses, locally made wooden bowls and boards, weed eater trimmer line, wing nuts, wrench

X- Xacto blades, Xtreme contractor trash bags

Y-y’all are always welcome

***Our doors are normally open for most of the warmer months, and conversations are usually flowing most of the day… near the old wood stove.***

Y- Yellow Quell- did you know that we sell pool supplies and test pool water???

***Pool season runs from May to September for most of our pool customers. Thanks for shopping locally with us!***

Z- Zep products, Zip ties(cable ties) , Zero-G lightweight hose

***The best water hose for watering plants***

That’s just a glimpse of some of the familiar hardware products that we have inside Wilkes County Hardware. Richard and I are proud to continue into year 8 with new products to be added into the hardware store lineup as the next year progresses. Thank you for your business and continued support.

entrepreneurship, Hardware Store Life, keys, Shop Local, southern living

Unlocking the Mystery… Keys

August 10, 2022 hardwarelifewife Leave a comment

All keys are not created equal.

The variety of keys could boggle the mind if y’all really stopped to think about it (house keys of all shapes & sizes, master lock , mailbox, car, boat, RV, & ATV keys)the list goes on and on!

Sometimes it takes a few minutes to survey all the different key blanks in order to find the right one before placing into the key machine. Our selection is vast.. and we continue to try to grow this portion of our hardware business

At Wilkes County Hardware we are known for making keys that work. We stand behind our keys. If ever a key doesn’t work, we will gladly replace it with one that will!

The key desk is usually one of the busiest places inside our store

I would guess that not many places are left in our town locally where you can go inside and get a key made accurately in a matter of a few minutes. And I’m not talking about putting money/key into a machine… taking a chance on the luck of getting it absolutely perfect… we are talking about getting your key duplicated by an individual using a key cutting machine. Keys are what we do well. Below are a few examples of what we do everyday for our customers.

We make keys the old fashioned way… not simply put into a machine to duplicate, using a key cutting machine like this one, we can cut out an extra groove if necessary.

A house key is probably the easiest to duplicate. Using the original key is the best way to ensure the most accurate duplication.

Most folks would be surprised how many keys we make in a single month.

Getting car keys duplicated can be a more of a dubious task. Many of today’s car keys are more costly to copy due to their anti-theft/electronic features. Car keys come in many varieties…chip keys, sidewinder keys, & fob keys if lost, can be a costly replacement.

Here’s one of the tools we use in order to determine if a customer has a automotive chip key

At Wilkes County Hardware, we can replicate most automotive chip keys. The vehicle should be present for a replacement chip key, or really any car key duplicate. It makes it so much easier!

Wilkes County Hardware has been receiving several calls related to lock shop services… ie, Can you come out to my house to rekey my locks? OR I have locked my keys inside my car, can you come get them out… 😳OR can you make me a new key from the switch???? No, we simply duplicate keys at Wilkes County Hardware.

Each week we receive multiple phone calls at the hardware store requesting information for lock services. We only duplicate keys at Wilkes County Hardware and rekey locks.

For many years Wilkes Hardware & Wilkes Lock Service were synonymous, and owned by one person. That is no longer the case. These two businesses have been separated from each other for over 17 plus years.

The old lock service sign is still on the store front… we hate to remove vintage signage

We are common neighbors on 10th Street with two very different businesses. We gladly refer all lock shop questions to our neighbors next door.

As a simple reminder, Wilkes County Hardware offers basic key cutting services, chip keys, & rekeying locks in our store. We are very blessed with an amazing staff who do a fabulous job of keys!

Wayne has been a master key guy inside Wilkes County Hardware for many years. We are blessed to have him on our staff.

Thank you for supporting our local hardware store business for the last SEVEN years!!! We appreciate your support always!!!

🔑

Wayne taking time to examine the old lock on our front door, he is a man of many talents

August, Foggy Morning, Hardware Store Life, memories, Snowfall Predictions, southern living

August … Foggy Morning Breakdown

August 8, 2022 hardwarelifewife 1 Comment

When I looked outdoors this past Sunday morning from our front windows, I was extremely excited to see a thick layer of fog among the trees.

Monday August 8th, another foggy morning

For those of you who may not be aware of old weather folklore, every foggy morning in August, equates to a snowy day in the coming winter.

My grandparents always used to track the foggy mornings in August. I have found that I also like to capture foggy mornings with my camera to try to capture a moment of the quietness in nature.

This is the first year that I’m going to try to track my findings concerning the August morning fogs.

I’ve heard that folks used to put a large dried bean into a jar for each “big” morning fog. A smaller bean was used to indicate a “lesser ” fog. I don’t recall my grandparents ever doing this but Granny’s visual memory was acute. Granny would catalog these foggy mornings into her long term memory. As the snowy weather conditions were being talked about on the local news, she had those predictions from August to confirm or deny the pending weather track.

I’m not totally sure how accurate this method of predicting snowfall but I’m ready to give it a go for this coming winter.

A “light” August morning fog indicates a lighter dusting of snow.

So I’ve decided to revise my take on the bean jar plan… instead I’m using old keys as my guideline. Stay posted this month for keys in the jar update!!!

I’ll use the larger & smaller key method similar to the bean version that is traditionally used. So far, 2 keys in the jar!

Could this be a heavy snowfall winter???

The Hardware Life – A wife's journey into the hardware business