Tag Archives: service oriented hardware store

2016, A new journey begins, blogging, customer service, entrepreneurship, hardware store, Hardware Store Life, historical building, legacy, Life experiences, Life In Wilkes, memories, nuts and bolts, old hardware stores, old school hardware store, Orgill Hardware Show, service oriented hardware store, Shop Local, southern living

2016

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Wilkes County Hardware 2016 front view

It’s trending right now to post memories from 2016. So why not???

Ten years ago our journey as hardware store owners was just beginning! Here’s a quick look back at Wilkes County Hardware from 2016.

Reading the picture captions below for each photo memory from 2016 to learn more about our first full year of hardware store ownership.

At our first hardware show in August of 2015, we ordered new fixtures for the store. Richard began to reset the hardware store in early February of 2016…starting at the back of the hardware store
The Key desk had already been moved to its current location (near the back door entrance) inside the hardware store and out of this back corner (the old location) and a new handrail was installed from materials right inside the hardware store.
Reset of our Fasteners section…via 2016
Benjamin went to his first Orgill hardware show with us in Orlando February 2016.
Y’all might recognize this rocking chair… it came from our house, as a nod to our new venture, bringing a more relaxed atmosphere, offering an opportunity to sit and relax.
In 2016, The hardware store was still a bit of a maze… prior to the reset. The “maze like feel” slowly disappeared after the reset in 2016 and the years that followed.
These old doors were uncovered by layers of pegboard that covered a significant portion of our front entrance area… more light flooded into our store!!!
Wayne’s valuable knowledge of keys, and all products made Richard’s transition easier . He was a mentor from the beginning.
Gerald stayed with Richard the first several months to help get him acquainted with each of the different facets of what WCH was… pool season would be a new learning experience for Richard. We truly appreciate his support, insight, and commitment to help grow our new business. Gerald is the BEST!
Bagged goods arrived at WCH in 2016… another FIRST… and the legacy of the chicken begins.
New Flower planters out front in 2016
Richard had to dive into the 2016 pool season and learn the ropes. Benjamin… well, he just had fun 😎
2016… showcasing our family favorite products on Facebook.
Our first logo hat…we may need to bring this one back!!!
Our first logo… and t-shirt
Vegas! Fall hardware show time in 2016
Our first BIG Apple Festival in 2016
A gift from a dear friend, now part of our wall art
Putting all of our services in one place for customers to see for the first time in 2016!
Christmas 2016… Moravian cookies have become a staple each year since 2016!!!
And.. Santa Keys🎅🎅🎅
Recognized as Small Business of the Year for our work in 2016!!!

Looking forward to 2026… thank you for your support and continued patronage!!

Thank you for shopping local!!! We do have the absolute best customers!!!
blogging, community, customer service, entrepreneurship, hardware store, Hardware Store Hours, Hardware Store Life, keys, Life In Wilkes, nuts and bolts, old hardware stores, old school hardware store, service oriented hardware store, Shop Local, southern living

Service Oriented Hardware Store

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Most folks know to stop by Wilkes County Hardware for a key that works… but did y’all know that we do all of the following things each and every single day as services???

Hundreds of key blanks available for duplication!!!!
  1. Key duplication- need an extra key or lost the extra key to your car. Bring your original key 🔑 into Wilkes County Hardware and get a new one made.
Chip keys are also available and coming soon, Sidewinder keys!!!

2. Rekey door locks- sometimes for safety reasons you need your door lock rekeyed or would like to have your NEWLY purchased door lock keyed to your current key. We rekey in the store with locks in hand. You must call the locksmith for on site services with rekeying door locks. Ask for assistance inside Wilkes County Hardware for this service in store and pricing information.

Deadbolts and door locks can be keyed to the same 🔑 key

3. Padlocks keyed the same- want to use the same key 🔑 for multiple padlocks??? We have options for you to key padlock to your key.

4. Pool Water Testing- Summer splashing fun requires a bit of maintenance… bring a sample of your pool water to Richard for a quick test (for free) to see what needs to be addressed, chemicals added, etc.

5. Chain ⛓️‍💥 Cutting- chain cut to exact length, by the foot. Please note: once the chain is cut and purchased it is not returnable!

6. Pipe threading- Galvanized and black pipe cut to size. Threading is also available if needed.

Wilkes County Hardware has a good selection of Galvanized and Black Iron pipe that are available for cutting and threading. Fittings also available in store.

7. Window screen repair – old screen doors or window screens looking a little bit worn out? Bring them by for a quick update.

8. Roll pipe cut to length – this stuff is a bulky beast to cut and many other hardware stores now will NOT cut it to length. Instead, you are forced to buy the huge roll 😳. But at Wilkes County Hardware, we cut it by the foot for our customers. Thanks for supporting local!

9. Glass cutting- Glass cut up to 36 inches long, bring exact dimensions. Glass expert on staff, thankful to have Tim Billings experience and expertise!

10. Tool Handle Replacement- old wooden handle all busted up? Stop by to pick up a replacement tool handle or leave it with us and we will do the work.

This oldie goldie tool is used during tool handle repair… shaving off the excess

11. Kerosene heater repair- Wick replacement available with many popular styles in stock.

12. Knife and scissors sharpening- if those knives seemed to be a little bit dull, drop them off and we can give them a sharpen for you. Scissors need a bit of TLC??? Fabric scissors require more time and effort to sharpen- bring a piece of small fabric with you so we can test them as we work on them to make sure they are perfectly sharpened.

13. Free Assembly- Purchase a large item from Wilkes County Hardware like a Traeger grill, wheelbarrow, etc and we will assemble it for you prior to pick up.

14. Special Orders- We order new or needed products for our customers every week! Sometimes you find the hardware store product in stock but you might need a larger quantity, ask us to order it for you!

Gallons are common in store but we have the capacity to order 5 gallon bucket for a much larger job!

15. Carry Out- We carry out packages, or bulky large items to the vehicle for our customers all the time!

Pool chemicals, large bags of bird seed, and potting soils tend to be bulky and heavy and carry out is standard in store.

Someone shared this thought with us not long ago, it is definitely worth sharing… “We all make choices as a consumer, so choose to support your favorite small businesses so that they can continue be open. If we choose not to support small businesses they cannot thrive and survive. “

Thank you for supporting local businesses in our community!