Tag Archives: reflection

Hardware Store Life

Hardware 101

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Since my retirement as a teacher, my role has changed dramatically at the hardware store. I am continuing to learn more about the day to day business of hardware. It has been a great adventure of learning new things in the last few months. I have met many “new faces” of some of our regular customers that I did not normally get to see everyday. Here are some of my big take aways from the last few months of “Hardware 101”.

  1. Richard and I spoke with a new Orgill sales Rep. this week and he summed it up the best way, “Hardware is hard, honest work or it would be called “easyware” instead of hardware.” Some days are laborious, new stock to move around, truck days- stock replenishment… but when the work is done, it feels like a great accomplishment!
  2. The Midwest Fasteners display is like a huge “jigsaw puzzle”. For those of you who are not familiar with this company, it is a lot of bolts, screws, washers, etc of all shapes and sizes…. When a customer comes in the store to find that one single bolt to replace what they need- it like recreating a puzzle, it is magical once you find the right piece.
  3. Our staff- Wow!!! I am working with a team of guys who really do love what they do. I am so thankful that we all just work together to get things done,  & we can laugh together.
  4. My role as a business owner is evolving and changing as I continue to learn more and more about the business. Richard is extremely knowledgable about all components of the business. I am the “new entrepreneur” in the mix. I am doing “all things merchandising”with helpful input from the staff of course. New product acquisitions, local artisans contacts are continuous in our business and these folks are becoming our WCH family as well. We have been blessed to work with some fabulous local artisans!!!!  My role as the social media person has been ongoing since we purchased the business in 2015, and that is a daily task that I still enjoy.
  5. Our day to day customer base is amazing!!!!  I have met some great people who work hard everyday doing incredible work in all types of fields. We try to listen to what our customers need and wish to see in our store. New products are sometimes driven by customer demand and need for a product.
  6. We provide some amazing services to our community. Where else can you go in Wilkes to find all these services under one roof???? Pipe cut/threaded, glass cut, tool handle repair, kerosene heater wick replacement, knife/tool sharpening, pool water testing, window screen repair
  7. KEYS- what can I say… we do lots of keys for our customers, and they keep coming back because our keys work. Wayne does a fabulous job making our customers feel welcome at WCH.
  8. Our store layout has evolved over the last few years. We are still working on tweaking where products sell most effectively and what is convenient for our customers. We are continuing to look at product lines that are performing well and not so well.
  9. Locally sourced products are important to our customers. We sell local honey, bbq sauce, handmade soaps, knitted dishcloths, to name a few. The shop local attitude is strong amongst our customer base.
  10. And finally, “Love what you do, do what you love” is the most important thing to remember… and I am loving what I get to do:)
Hardware Store Life

Summer of 2019- A New Chapter in the hardware life…

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Labor Day is over and this year the end of summer feels very different. I think you will be able to see as you read along today. It has been a life altering kinda summer for me and our business.

I officially retired as a teacher this summer. My “work” focus is now focusing on being a business owner in our community, which has opened up new avenues for creating change in our town and community.

Many people don’t fully understand why I would leave a state job early, so here is the deal—-It had become increasingly difficult to do both, teach & help with the business effectively, and be a Mom.

Honestly, Mom is my most important “job title” and I need to be there for the “big stuff.” This is the first year ever in his entire school career that I have the ability to pick him up/ drop him off at school. Of course I know it won’t be for long, because his drivers license is coming around the corner.

Before my retirement, I had struggled with my decision for quite sometime whether to continue to work and do both, but now I am at peace with my decision to leave my life’s work. In essence, I have just added a new passion to my life- hardware store life. Don’t get me wrong, I miss that look when students learn something new. I’m just turning the page on a new chapter…

Speaking of new chapters… Richard and I both turned 50 this year!!! A milestone birthday 🎂 So far 50 is great!!!!

So enough about all that personal stuff!!! Here is what we have been working on inside the store…

Below is a top 10 list of some of the wonderful things that has been going on inside our store:

1. Pool season has been in full swing and will be winding down soon for most pool owners in the next few weeks. Richard and Luke have kept a few neighborhood pools cleaned, & chemically safe for swimming. I can not tell y’all how much work and time this requires of these two!!!! Pool owners, I bet you understand. The fellas have worked every day to keep these pools clean 7 days a week!!! 😎

2. Richard and I spent some time at the Chicago Orgill Hardware Show this August looking at new products to offer up to our customers. Hardware shows are lots of fun and I may do a different post on that later.

3. This summer we also added several new locally made products to our store! These items have been received well by our customers and people keep coming back to purchase these items. We are very proud to offer these to our customers.

4. Some of our readers maybe aware that we made some staffing changes this summer. We are consistently heading in a positive direction to move into a new level sales, services, & great customer satisfaction for our community. Thank you for your patience and support as we all learn new skills😉

5. The first annual Harry’s Hotdogs was a huge success!!!! This was a absolutely amazing event to see people pouring into our store to eat a hotdog and remember Harry on his birthday. The funds raised went to North Wilkesboro Rotary Club- serving our local community

6. Wilkes County Hardware teamed up with Keegan Watson – local woodworking craftsman, during the Wilkes Art Gallery Art Walk Event this summer. It was great to see so many people in downtown North Wilkesboro

7. I’m still trying to figure out where my skill set fits best inside the store… I mostly work on merchandising, new product acquisitions, social media, and I have just started out learning some of the financial end of the business. My husband is invaluable in this business!!! He is a super busy guy😉.

8. Since we are a small hardware store, when new products arrive, we have to make “space” for new items. It is a challenge!!! We have been trying to find places for these new items and clearance items that are not moving. Inventory is always on our mind🧐 By the way , Eddie did a great job this summer moving some key products to new locations. It looks awesome!!!! 👏🏻👏🏻👏🏻

9. Our office space upstairs is coming along!!! We are so happy to have this quite space to work! We have more shelves and walls to paint, but our work areas are clearly defined👍🏻

10. FYI: we have a few new projects that we are seriously looking at, I have spent some serious time with these ideas this summer so stay posted for more details later this fall!!!

Here’s to the new chapter in the hardware life!!! 🎉🎉🎉🎉🎉Richard and I are working together as a team now to make hardware happen every day for our customers. Y’all, I am just gonna say, that is a very satisfying feeling!

family fun, Hardware Store Life, memories, supper

Supper vs. Dinner

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Sometimes in conversation as I remember talking to my Granny at the end of the day, I would ask her what they both had for dinner. As she began to talk about her meal, I soon realized that she was referring to her mid-day meal, not her evening meal. My vocabulary was not the same as hers. I quickly learned that her view of supper/dinner was different from mine. Does it matter? Well, I guess it is all about perspective.

A major NC magazine in our state just recently published an article about Sunday Suppers. It was well done. I’m not going to rehash the intent of that article. But, it did bring back up all those supper/dinner conversations that I had with my granny came to my mind when I read the article.

So upon reflection, I began to ponder my usage of “dinner”. I use the term “dinner” all the time to gather my family to the table, but the reality is that we really are seated for “supper” instead.

Why supper??? The word supper is less formal. Dinner can be a full fledged event with fancy dinner napkins, china, etc. But, when we gather at home, it is not a formal affair. Our family is blessed to have passed down to us, the antique farm table that was in my mother-in-law’s kitchen. The table is definitely not formal by any means, and it is the only table around which we gather to eat. At this farm table we engage in the conversations about the day, hold discussions about local events/news, and let the puns roll. (Our form of making our son roll his eyes 👀 at us.). Supper at our house is a time to simply gather, eat together & unwind from the day.

This was modeled well in my family as a young child growing up. All four of us always ate together at the table in the kitchen. As they say, “old habits die hard”. Meals gathered as our family unit or shared with friends are a strong part of my memories of home.

Now in present day, the weekends are probably the most relaxing suppers we get to have as a family unit. Saturday evening supper is probably one of my favorite times. This tends to be the meal when we can relax, kick back at the end of the day. Saturday supper tends to be one of our Traeger nights- smoking a good piece of meat, or grilling up fish, or whatever is on sale at the grocery store! Do you guys do that too???

Saturday supper doesn’t have to be all fancy, high dollar meals that breaks your budget 💵. Sometimes supper is quite simple at our house–homemade chili beans, or biscuits in a Lodge skillet & country ham, maybe even soup and Traeger grilled cheese sandwich, or lastly, a crockpot meal that we all love.

So I guess when I call my family to say, “dinner is ready”, I really mean supper because that equates to family time. 😊

Happy Supper Saturday y’all !!!

Hardware Store Life

S’agapo

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These are the Greek words for “I love you”- S’agapo…

💝February might be the season of love, but to those people who model & live this way each and every day, it is beautiful to witness.

Richard and I were honored with the presence of one such person, Harry Galifanakis. He exemplified these words… S’agapo.

Harry loved life, each and every day. Harry was a dear husband to his sweet wife, a great family man, and cared deeply for his surrounding community. We all miss his love.

Harry spent a lot of time with us at Wilkes County Hardware. He was our resident advisor, & he greeted all of our customers with a smile. Harry would sit and talk with those who would take time to sit down with him while he rocked in his chair. He loved conversations, people, and in general terms, living a simple life.

Harry gave us love each and every day. I know in my heart in the first year of ownership of Wilkes County Hardware, he gave Richard confidence to keep going, pressing on to do what needed to be done, changing the layout of the store, & adjusting to running a small business. Harry was one of our biggest supporters and we are eternally grateful for his love and friendship.

In the second and third years of ownership, he became an honorary family member. He was never far from our minds or hearts. Richard & I worried if he was sick, wished him safe travels while off visiting family, and couldn’t wait to hear his stories upon his joyous return. Harry always called us if we were on a trip, away from the store to just to say “hello”& to make sure we were happy, eating well and of course, having fun! 😎

Throughout the last few years, Harry shared many stories about his Greek heritage, & the rich love he had his family… it just exuded from him. He loved his family, nothing made him more happy than his family. Harry always loved to throw out Greek phrases as he spoke about his family.

Over time, Harry began to even teach Richard some of those phrases… the first one he taught him was S’agapo. Harry said to him, “this is what you tell your wife everyday”. Harry loved to see Richard try his new Greek speaking skills out on me as I entered the store. It was sweet and precious on many levels.

We all spent many days laughing with Harry and please know that your loving kindness and friendship will always be central in our hearts.

S’agapo Harry❤️❤️❤️❤️

Hardware Store Life

Thanksgiving Blessings and Memories…

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Most of the leaves are gone off the trees now here in Wilkes. You can still spot a few beautiful trees along your daily path like this lovely one in the photo today. The “season of sticks” is now upon us! Thanksgiving week is coming up next week which brings me to reflect upon the many blessings we have been given. In reflection, I used to hate this time of year after the leaves 🍁 🍁🍁🍁fall because of the barren look of the trees. This year, I’m reframing my vision to call it the “season of sticks”. Who did not love walking in the woods as a kid picking up and finding the best walking stick?

I’m also blessed with many special family and friends who are an essential part of my life. We are truly blessed to be a part of a great community here in Wilkes County and are so happy to be of service to our customers everyday. Thank you for your continued support of our store. Richard & I wish you all a blessed Thanksgiving.

Many great Thanksgiving memories are coming to mind…. Raking leaves 🍁 on Thanksgiving before the big meal, Benjamin’s always used to ask Dad to ride on the golf cart & to go hunt for turkeys before Thanksgiving😂. My Dad always humored him & they rode through the neighborhood, checking the wooded areas carefully for any signs of “native wildlife”. Benjamin is growing up too quickly & that tradition is long gone but the memories are long lasting.

Happy Thanksgiving 🍁 to you & your family from Wilkes County Hardware ! Enjoy making some new Thanksgiving memories this year 😊.

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